Terms of service

Harbour and House
Last updated: February 2026

Overview

This website is operated by Harbour and House. Throughout the site, the terms “we”, “us”, and “our” refer to Harbour and House. Harbour and House offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions, you may not access the website or use any services.

Online store terms

By using this site, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products or services for any illegal or unauthorised purpose.

You must not transmit any malicious code, viruses, or harmful software.

Products and services

Harbour and House offers:

  • Interior design services

  • Virtual design services (e-design)

  • Digital downloads, templates, and renovation tools

  • Physical homeware products

We reserve the right to modify or discontinue products or services at any time without notice.

We make every effort to display colours and images accurately, but we cannot guarantee your screen will display colours precisely.

Digital products and downloads

All digital products, including templates, guides, and downloads, are:

  • For personal use only

  • Non-transferable

  • Non-refundable once delivered

You may not copy, reproduce, distribute, resell, or share any digital products without written permission.

All intellectual property remains the exclusive property of Harbour and House.

Interior design services

Interior design services are provided based on information supplied by the client.

Harbour and House is not responsible for:

  • Contractor performance

  • Construction quality

  • Structural decisions made by third parties

  • Implementation errors outside of our direct control

Clients are responsible for final decisions and approvals.

Pricing and payments

All prices are listed in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time without notice.

Payment must be completed in full before delivery of digital products or commencement of services unless otherwise agreed in writing.

Shipping and delivery (physical products)

Delivery times are estimates only and not guaranteed.

Harbour and House is not responsible for delays caused by shipping carriers, customs, or external factors.

Risk of loss transfers to the customer upon delivery.

Returns and refunds

Due to the nature of digital products, all digital sales are final and non-refundable.

Physical products may be returned within 14 days of delivery if unused and in original condition.

Interior design services and consultation fees are non-refundable once delivered.

Intellectual property

All content on this site, including:

  • Designs

  • Templates

  • Text

  • Images

  • Graphics

  • Branding

is the property of Harbour and House and protected by copyright and intellectual property laws.

You may not use, reproduce, or distribute any content without written permission.

Limitation of liability

Harbour and House shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website, products, or services.

All services and products are provided “as is” without warranties of any kind.

Accuracy of information

We aim to ensure all information is accurate, but we do not guarantee completeness or accuracy.

Information may be updated at any time without notice.

Third-party tools and links

We may provide access to third-party tools or links. We are not responsible for their content, functionality, or practices.

Use of third-party services is at your own risk.

Privacy

Your submission of personal information is governed by our Privacy Policy.

Changes to terms

We reserve the right to update or modify these Terms of Service at any time.

Continued use of the website following changes constitutes acceptance of those changes.

Governing law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Contact information

Questions about the Terms of Service should be sent to:

Harbour and House
Email: harriet@harbourandhouse.co.uk
Website: www.harbourandhouse.co.uk